Support
💬 Customer Support
At Verge Extensions, we’re committed to delivering top-tier service from your first click to your final install. Whether you're shopping for bundles or booking your next slay, we're here to make sure your experience is smooth and luxurious.
📦 Orders & Shipping
Processing Time: 3–5 business days (custom units may take longer)
Shipping Time: 2–4 business days via USPS or UPS
Tracking details are sent to your email once your order is fulfilled.
Need help tracking your order? Just reach out with your order number.
💇🏽♀️ Hair Questions?
If you're unsure about which texture to choose, how to care for your lace, or need help before purchasing — we’ve got you. Our team is happy to assist you in finding the perfect match.
💳 Payments & Returns
All sales are final due to the hygienic nature of our products
No refunds will be issued unless there is an error on our part
Exchanges may be accepted if hair is unworn, unaltered, and reported within 3 days of delivery
📧 Contact Us
For questions, order issues, or personalized help, reach out:
Email: info@vergeextension.com
Instagram DM: @vergeextensions
We respond within 24–48 business hours.